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NoticeThe practice is currently in the process of trying a new appointment system, which has meant that we have had to cease the use of online appointment booking for the time being.

The system is primarily based around Care Navigation, which is a National NHS initiative to ensure the patient is seen by the correct person in the quickest time. Your patient representatives on our Patient Reference Group have been briefed on Care Navigation, and how this is helping General Practice address the increasing demand on our services. Early evaluation is very promising showing that our appointment availability has improved dramatically – previously we had a 3 week wait for a routine appointment, and this has now been reduced to within 5 days in most cases.

We will share full evaluation in due course.

Thanks for your cooperation in helping us to improve your service with Stanley Medical Group


Welcome to Stanley Medical Group

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News:

New Extended Hours Service - Need to see a GP or nurse in the evening or on a weekend? GPs in Derwentside are working together to offer extra GP and Nurse appointments from 6.30pm on weekday evenings and from 09:30am on Saturday and Sunday mornings. The clinics are held at Tanfield View Medical Group. To book an 'Extended Hours' appointment please contact your surgery Monday-Friday 08.30-5.00. When your surgery is closed, please call 111 to access these clinics. If you need to cancel an appointment, after your own surgery has closed, please ring 07548 652124

New Service

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We have introduced a cancellation line to make it easier for you to cancel an appointment that you no longer need. Ring 01207 285800 – as soon your call is connected ( you needn’t wait for the announcement to finish) - PRESS 1 on your keypad – you will then be asked to leave details of your appointment on an answerphone which is answered in less than 5 minutes.

Do you really need to see a GP? Can the Pharmacist help?

 

(Site updated 18/11/2019)
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